If your iPad or the Sitoo POS app is completely black, try these troubleshooting steps.
- Find the iPads home button. It's a circular button located on the short side of the iPad.
- Double click the home button in quick succession.
- You will be presented with a grid of all currently running applications on your iPad
- Locate the Sitoo POS app.
- Swipe the app upwards. To do this, place your finger on the app and swipe it upwards. If done correctly, the app will disappear from the grid.
- Click once on the home button
- This will bring you back to the iPads desktop.
- Locate the Sitoo POS app on your iPad.
- Tap it to re-open it and continue your work.
Occasionally, the app may become black because you have accessed the camera feature inside the app.