In Sitoo POS you can search among saved contacts and customers you have registered.
- E-mail address
- Mobile number
- Personal identification number or organization number.
If you wish to register the customer with an organization number, use the same row in the contact card as for the social security number. Then the variable organizational number will be searchable.
In regards to the General Data Protection Regulation and to ensure that personal information is not exposed, you need to perform your search based on the customer's complete email address, mobile number or social security number/organization number.
If you have a Socket Mobile 2D scanner or a Datalogic scanner, you can also use it to scan your customers driving licenses. To do this you must place your finger on the row named social security number and then scan the driving licens.
You are not able to search only by name or conduct a free search
In Sitoo, all customers are registered with an email address or mobile number, often with other information such as name, address, social security number etc. In order to comply with the General Data Protection Regulation, abbreviated GDPR, free text search is restricted in Sitoo POS due to security and integrity reasons.
Free text search means that suggestions are displayed based on what you type. If you are looking for the name Anna, all your customers whose name starts with Anna will be presented in the search field. This means that there is a risk of exposure of personal data belonging to all customers named Anna. This is not compatible with GDPR.