You can add contacts to your Backoffice. These contacts can then administer both your webshop and cash register, depending on their access rights. You assign each contact a specific access right depending on what the contact should be able to do in your Backoffice. The different access rights are explained below. The drop down menu lists the different access rights you as an Admin can assign: Store staff, Store manager, and Staff. You also mark what warehouses the contact should be given access to, if the contact are allowed to perform refunds on the card terminal, access to Mobile Dashboard and access to the reseller portal on your webshop.
Admins have complete access to the system. A contact with the admin access right can administer all settings for both webshop and cash register, can add products, administer orders, etc. Admins have access to all warehouses and reports. Admin access is always added by Sitoo. If you want to add another admin to your Backoffice you will have to contact us. Email us the request, along with the contacts e-mail adress, at firstname.lastname@example.org
Staff at headquarters (Staff)
Staff have the same access as admins, with the exception that they cannot adjust any settings for the system. The settings tab is not present for them. Staff is not the same as Store staff.
The Store manager can be assigned one or several warehouses to administer. The store manager can perform deliveries in and out as well as stocktaking, but cannot add or edit products. Depending on what warehouse is assigned to the contact, the Backoffice and Mobile dashboard will be adjusted accordingly.
Reports will also adjust for the Store managers warehouse access and all reports intended for store managers need to be enabled for store managers. This setting can be found at the bottom of all reports. Dashboard and Mobile dashboard will display data based on what warehouse the contact has been assigned. Store managers can add and edit contacts with the role Store manager and Store staff.
Store staff have access to the cash register but lacks any access whatsoever to Backoffice.